Tanja Tschech

Day 2 | 4th December

Mapping key drop-off points and internal handoffs to streamline processes across product discovery, pricing, and checkout
Automating repetitive customer interactions - from quote configuration to delivery tracking - using rule-based workflows and AI tools
Aligning UX with B2B buyer expectations by simplifying navigation, reducing form fatigue, and enabling account-level preferences.

Check out the incredible speaker line-up to see who will be joining Tanja.