B2B Online Europe 2024

03 - 04 December, 2025

Maritim proArte Hotel Berlin

Perng Chian Chew

EMEA Head of Commercial Data & Insights Zimmer Biomet

With over 20 years of commercial leadership experience and now working for a leading Medical Technology company, PC believes in the power of using technology data and solutions to unlock new possibilities and create meaningful impacts on healthcare outcomes. She leads a talented team committed to pushing the boundaries of what's possible with data analytics, to deliver insights that are not just numbers, but strategic tools that empower decision-makers and drive growth.

Day 2 | 5th December

12:00 PM Panel Interactive – Digital adoption best practices: How can you ensure stakeholder support for a seamless adoption that guarantees a consistent customer experience across all channels?

  • Overcoming Barriers: Identify and tackle the main obstacles to customer adoption of your online channels
  • Discover strategies to involve customers and internal teams from the start for seamless adoption and drive more traffic online
  • Methods for to effectively scale operations and deliver smarter, more consistent experience for customers across all channels

(Following the panel you will then break out into a small group roundtables)

Check out the incredible speaker line-up to see who will be joining Perng Chian.

Download The Latest Agenda