Perng Chian Chew

EMEA Head of Commercial Data & Insights Zimmer Biomet

With over 20 years of commercial leadership experience and now working for a leading Medical Technology company, PC believes in the power of using technology data and solutions to unlock new possibilities and create meaningful impacts on healthcare outcomes. She leads a talented team committed to pushing the boundaries of what's possible with data analytics, to deliver insights that are not just numbers, but strategic tools that empower decision-makers and drive growth.

Day 2 | 5th December

12:00 PM Panel Interactive – Digital adoption best practices: How can you ensure stakeholder support for a seamless adoption that guarantees a consistent customer experience across all channels?

Overcoming Barriers: Identify and tackle the main obstacles to customer adoption of your online channels
Discover strategies to involve customers and internal teams from the start for seamless adoption and drive more traffic online
Methods for to effectively scale operations and deliver smarter, more consistent experience for customers across all channels

(Following the panel you will then break out into a small group roundtables)

Check out the incredible speaker line-up to see who will be joining Perng Chian.

Download The Latest Agenda