Kunal Puri

VP – Customer Success Infosys Equinox

Kunal Puri is the VP of Customer Success for Infosys Equinox, our human-centric digital commerce and marketing platform. Kunal has over two decades of experience in consumer engagement and digital commerce. He works closely with our clients to ensure they realize business value from their investments in the Infosys Equinox ecosystem and with the Infosys Equinox leadership team to prioritize the platform roadmap and the strategic growth of Infosys Equinox. He also engages proactively with the analyst community to identify trends and white spaces that can help drive disruption and exponential business growth. Kunal has led digital transformation initiatives for multiple Global 2000 enterprises across B2C, B2B, B2B2C as well as marketplaces for retail, CPG, high-tech, manufacturing, telecommunications, and media companies. Most recently, he led global B2B and DTC initiatives for a Fortune 500 CPG company. Kunal has an MBA from The University of Chicago Booth School of Business. He also holds a Bachelor of Engineering degree in chemical engineering.

Day 1 | 4th December

4:30 PM Panel – Delivering consistent customer experiences: How to activate all channels with the same message simultaneously to boost your sales

Omnichannel success stories: key factors and cautionary tales from companies leading the way in omnichannel excellence
Optimising your go-to-market strategy in an omnichannel environment
Learn which tools and technologies your peers are using to augment their omnichannel strategy

Check out the incredible speaker line-up to see who will be joining Kunal.

Download The Latest Agenda