04 - 05 December, 2024
Hilton Dusseldorf
Josep Ventura is the General Manager and Marketing Director
for Area Cooling Solutions. The company is an innovation leader in its business
and designs, manufactures, and distributes refrigeration and HVAC. Josep is
from Barcelona, Catalonia and founded the company in 1986 along with his
business partner. The multicultural team at Area Cooling Solutions is made up
of nearly 130 dedicated professionals speaking over 12 languages, with
headquarters office in Barcelona and factory R&D in Poland.
The implementation of live multilingual chat has allowed
Area Cooling Solutions to provide answers quickly to questions about its
products, solve problems in real-time, and assure its customers that whenever
they need help, their support staff will be there ready to answer. The
integration of live chat to the CRM allows it to control opportunities and
needs, making it easy on the company's sales department.
The company is also working on implementing software and
tools to provide automatic translation, which will enable outreach to clients
speaking in minority languages. Area Cooling Solutions prides itself in
providing in-depth support for distributing products for the entire cooling
cycle.
Check out the incredible speaker line-up to see who will be joining Josep.
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