Josep Ventura

General Manager and Marketing Director Area Cooling Solutions

Josep Ventura is the General Manager and Marketing Director for Area Cooling Solutions. The company is an innovation leader in its business and designs, manufactures, and distributes refrigeration and HVAC. Josep is from Barcelona, Catalonia and founded the company in 1986 along with his business partner. The multicultural team at Area Cooling Solutions is made up of nearly 130 dedicated professionals speaking over 12 languages, with headquarters office in Barcelona and factory R&D in Poland.

The implementation of live multilingual chat has allowed Area Cooling Solutions to provide answers quickly to questions about its products, solve problems in real-time, and assure its customers that whenever they need help, their support staff will be there ready to answer. The integration of live chat to the CRM allows it to control opportunities and needs, making it easy on the company's sales department.

The company is also working on implementing software and tools to provide automatic translation, which will enable outreach to clients speaking in minority languages. Area Cooling Solutions prides itself in providing in-depth support for distributing products for the entire cooling cycle.