B2B Online Europe 2024

03 - 04 December, 2025

Maritim proArte Hotel Berlin

Benoit Watrigant

Digital Officer – APMEASA Legrand

Day 1 | 4th December

10:50 AM Presentation - Implementing a company-wide digital strategy: How to empower cross-functional teams to improve customer satisfaction and loyalty

  • The challenges and opportunities of deploying global digital platforms in B2B, and how to balance local needs and global standards
  • The specificities and best practices of working with B2B customers in emerging markets, such as APAC, Middle-East, Africa and Latam
  • The key success factors and metrics to measure the impact of digital experiences on B2B customer satisfaction and loyalty

Check out the incredible speaker line-up to see who will be joining Benoit.

Download The Latest Agenda