Benjamin Mosig

Day 1 | 3rd December

Establishing a transformation governance model that unites commercial, digital, and IT leaders around shared KPIs, funding structures, and delivery timelines
Creating a stakeholder engagement framework that builds early buy-in from sales, ops, and finance – turning sceptics into advocates
Defining KPIs in ways that reflect both customer experience and commercial value

Check out the incredible speaker line-up to see who will be joining Benjamin.