B2B Online Europe 2025

3 - 4 December 2025

Hotel Maritim Berlin

Amélie Van Hoecke

Amélie Van Hoecke

Project & Process Owner eCommerce TVH PARTS

Day 2 | 4th December

2:10 PM Presentation: Customer-Centric Transformation: Turning a Spare Parts Distributor into eCommerce Powerhouse

  • Driving a digital-first culture to shift +60% of customers to buying exclusively online and handle 90% of transactions digitally.
  • Building a seamless digital buying experience that makes finding and ordering parts faster and more convenient for our B2B customers.
  • Rethinking operations and mindsets, transforming our traditional business model to support and scale a growing digital channel. 

Check out the incredible speaker line-up to see who will be joining Amélie.

Download The Latest Agenda