Leveraging Technology: Bridging the Digital Skills Gap and

How do you compare against your peers?

Read stats, trends and insights from 100 Heads of eCommerce, Digital Marketing and similar from organisations across Europe.

Chapter One: Connecting the Dots of Technology, Processes, Data and People, to Really Drive Recent Online Growth
Chapter Two: Delivering Omnichannel CX That Reflects B2B Buyers’ Preferences, Drives Engagement and Increases Sales
Chapter Three: Recruiting, Training and Retaining Top Talent to Build the Digital Roadmap

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Leveraging Technology: Bridging the Digital Skills Gap and Delivering Omnichannel CX